Case Studies


Give us a Review!
Please take a minute and let everyone know how we did.

Submit Review

Newsletter Sign-Up
Technology changes constantly. Sign up to our newsletter and stay informed of those changes and how they affect your business.

Sign-Up Today!

Case Study

Courtroom

Ohio CLerk of Courts Case Study

OBJECTIVE:

Install mobile video conferencing systems with the following requirements: Windows OS, Windows patching, application updates, antivirus protection, Zoom, touchscreen, speakers, and microphone.

Primary Issues to Resolve

  • Hearing challenges - Depending on the room size, participants may be far away from the mobile video conferencing system and onboard microphone.

    SOLUTION - Provide Shure wireless and wired handheld mics. A Shure mic pre-amp was installed on the mobile video conferencing system to allow for volume control of up to 4 microphones.

  • Ongoing Support - Remote support, windows patching, and antivirus needed for the new video conferencing systems and onboard Windows PC.

    SOLUTION - MSP services and software were provided with the Windows OS. This allows VCT to remote access the PC for troubleshooting, additional training, and any other needs the customer may have.

  • Video Conferencing and Support - Installed applications, such as Zoom, need to be updated on a regular basis.

    SOLUTION - Through our MSP software, patching is approved by a VCT network engineer. During this time, the engineer can also approve updates of applications on the PC.

Give us a Review!
Please take a minute and let everyone know how we did.

Submit Review

Newsletter Sign-Up
Technology changes constantly. Sign up to our newsletter and stay informed of those changes and how they affect your business.

Sign-Up Today!



690 Kintner Parkway
Sunbury, OH 43074
(740) 965-8521


© 2022 Vision Concept Technology. All Rights Reserved.
Privacy Statement - Site Map
Vision Cloud Telephone Service

Find out more about our cloud telephone and communication services