Wireless Benefits
Product Details Specifications
 

Employees need not be out of touch just because they have stepped away from their desks. With NEAX® WIRELESS they can take their office phone with them.

Increased Sales - Customers calling to place an order can reach sales staff anywhere. In many cases, missed calls are missed opportunities. The Dterm® PSII allows sales staff to be much more flexible and quicker in responding to the customers needs.

Enhanced Customer Service - Eliminate the long hold times customers often endure when calling for information. Customers get through immediately without the frustration of being put on hold. Eliminate phone tag.

Reduced Costs - No airtime charges, eliminate pagers and overhead paging systems, as well as reducing long distance charges due to fewer return phone calls.

Faster Decision Making - Staff can respond to issues the moment they arise. They can be on-site while solving problems on the spot.

Increased Productivity - Permits immediate and direct communications and frees employees to work away from their desks without fear of missing critical calls.

Secure and Confidential - Digital modulation and scrambled voice algorithm applied to communication and registration deters eavesdropping and hacking.

Dedicated Frequency - eliminates interference between other devices and applications.


   

Vertical Markets Applications and Support

General Business
Healthcare
Manufacturing and Warehouse
Retail Vertical Market
Hospitality Vertical Market



Healthcare
The demands of a mobile staff that need to be
instantly accessible make NEC’s WIRED FOR WIRELESS option an ideal solution.

Benefits

Reduced Response Time - Provide an immediate link between nurses and physicians. Eliminates paging delays, healthcare staff spend more time with patients and less time traveling back and forth to a phone.

Improved Patient Care - Information is readily shared among hospital staff.

Reduced Costs - Unlike cellular phones or pagers there are no airtime charges or monthly service fees. Reduced long distance charges due to fewer return phone calls.

Increased Productivity - Hospital staff can take calls while continuing to care for patients.

Does not interfere with sensitive equipment - Unlike cellular phones which are prohibited in hospitals due to potential interference with medical equipment, the low power output and dedicated bandwidth of the Dterm PSII wireless phone has demonstrated no interference with sensitive medical equipment through several years of operation in all hospital departments, from ER and OR to Intensive Care Units.

Reduced Stress - Less overhead paging results in a quieter, less stressful environment for both staff and patients.

Manufacturing and Warehouse
The demands of a mobile staff that need to be instantly accessible to handle production issues make NEC’s WIRED FOR WIRELESS option an ideal solution.

Benefits

Reduced Production Downtime - Permits managers to roam the entire manufacturing floor while remaining in direct contact. Information is shared which helps to minimize production downtime due to communication delays.

Increased Customer Service - Callers are put through to the right person no matter where they are in the plant, rather than being put on hold and waiting while staff are paged.

Reduced Costs - Unlike cellular phones or pagers there are no airtime charges or monthly service fees. Reduced long distance charges due to fewer return phone calls.

Increased Productivity - Eliminate the time required to respond to a page and locate nearest available telephone.

Faster Problem Resolution - Plant staff can respond to crises the moment they arise. They can be on-site with equipment while communicating with technical support to solve problems on the spot.

Safer Environment - Health and Safety personnel can be contacted immediately in the event of a fire, chemical spill or medical emergency.

Noisy Areas - No overhead paging that cannot be heard in a noisy Warehouse environment.

Retail Vertical Market
The demands of a mobile staff that need to be instantly accessible make NEC’s WIRED FOR WIRELESS option an ideal solution.

Benefits

Increased Sales - Customers calling to place an order can immediately reach sales staff anywhere. In many cases, callers are not willing to wait for a return phone call. Missed calls are missed opportunities. NEC’s WIRED FOR WIRELESS solution allows sales staff to be much more flexible and quicker in responding to the customer needs.

Increased Customer Service - Sales staff can provide better coverage of the sales floor and are more available to in-store shoppers since they are not off answering calls.

Reduced Costs - Wireless phones may eliminate the need for other systems such as: overhead paging, pagers and cell phones. Reduced long distance charges due to fewer return phone calls.

Increased Productivity - When callers need additional information, sales staff can continue to talk while they are walking to verify stock levels.

Increased Customer Satisfaction - Eliminates the long hold times customers often endure when calling for information. Customers get through immediately without the frustration of being put on hold. If calls are coming into your office on an 800 number, direct access cuts the costs of customers being put on hold and keeps the 800 number open for more business to come into your company.

Reduced Stress - Less overhead paging results in a quieter, less stressful environment for both staff and customers.

Hospitality Vertical Market
NEC’s WIRED FOR WIRELESS option is an ideal solution for demanding guests who require an instantly accessible mobile staff . The Hospitality industry encompasses a large range of businesses including hotel companies, individual hotels, time-share, resort properties, clubs, restaurants, casinos and other hospitality-related businesses. All sectors of the properties need instant access to meet the needs of the guests.

Benefits

Increased Sales - Guests calling to make reservations can immediately reach sales staff anywhere. In many cases, callers are not willing to wait for a return phone call. Missed calls are missed opportunities. NEC’s WIRED FOR WIRELESS solution allows sales staff to be much more flexible and quicker in responding to the guest’s needs.

Increased Customer Service - Sales staff can provide better coverage of the property stores and are more available to in-store shoppers since they are not off answering calls.

Reduced Costs - Wireless phones may eliminate the need for other systems such as: overhead paging, pagers and cell phones. With direct access to key personnel, guests requests are responded to quickly. Reduced long distance charges due to fewer return phone calls.

Increased Productivity - When guests need additional information, sales staff can continue to talk while they are walking to verify stock levels, typing input to verify ticket availability or reservations.

Increased Customer Satisfaction - Eliminates the long hold times guests often endure when calling for information. Customers get through immediately without the frustration of being put on hold. If calls are coming into your office on an 800 number, direct access cuts the cost of customers being put on hold and keeps the 800 number open for more business to come into your company.

Reduced Stress - Less overhead paging or two-way walkie talkies result in a quieter, less stressful environment for both staff and guests.

Security – Access to security for immediate response to health or safety guest concerns is a necessity on properties. The wireless handsets are a way for all property staff to have immediate access to handle all emergency needs.

   
 
© 2003-2006 Vision Concept Technology,LLC
740.965.8521 :: 877.596.2534 ::
info@vision-tech.net