| SHORT TEXT MESSAGING (STM) -- VALUE-ADD COMMUNICATION
Short Text Messaging (STM) is an OpenWorX™ application running in conjunction with NEC NEAX® 2400 IPX and NEAX® 2000 IPS PBX system that supports the delivery of text messages originating from systems providing either a Simple Mail Transfer Protocol (SMTP) Local Area Network (LAN) connection or a standard Telelocator Alphanumeric Protocol (TAP) paging interface to the NEAX Wireless Dterm® PSII handsets.
Looking for ways to improve the performance and efficiency of your mobile work force?
NEC's NEAX Wireless Short Text Messaging (STM) service can help you do just that because it allows mobile workers to receive E-Mails and in-house pages on their Dterm PSII handsets along with their voice calls. No matter what enterprise you're in-healthcare, hospitality, education, retail, manufacturing, government, services, etc. STM can enhance your people's responsiveness and capacity for problem resolution by delivering text messages to them immediately, regardless of their location in the facility.
Taking E-Mail to the Next Level
A strong underlying need that compels providing Short Text Messaging for on premise mobile users comes from the explosion in the use of text communication through both internal and global e-mail services. We have come to rely on e-mail as an important means of communication. Some even treat e-mail in similar context to voice conversations.
For example, with such high demand for people's time, many of us find our schedules filled with back-to-back meetings. Reminders to move on as time approaches for the next meeting is critical to managing both the individual's time but also to assure the efficient start of each meeting. With third party software applications, users can have automated e-mails sent to the STM server on the corporate LAN when a calendar or task reminder pops up on their PC. They can receive the reminder in the form of a Short Text Message on their Dterm PSII handset while in a meeting or otherwise mobile, away from their desk.
NEC's NEAX Wireless Short Text Messaging keeps your mobile workers from having to return to their desk to pick up urgent text messages. The sender enters the message just like a regular E-Mail. With the STM service installed on the enterprise LAN as a Simple Mail Transfer Protocol (SMTP) gateway, the STM application parses the E-Mail header to send the "From," "Date-Time," and "Subject" information, marks the message with one of three priority codes (High, Normal and Low) and maps the IP address to the assigned handset for message delivery. The text message itself (up to 128 characters) is transmitted in its original form.
Each handset can store up to ten 128-character messages. If an immediate E-Mail response is required mobile workers can use the handset's modem capability to dial into dial into their E-Mail with their laptop PCs.
With third party software applications mobile users can have automated E-Mails sent to the STM service on the corporate LAN when a calendar event or task reminder pops up on their PC. This feature is especially convenient for busy executives with a full schedule of meetings.
STM and In-house Paging
The STM service also functions as an in-house paging system and in many cases can replace such paging systems as well as older "walkie-talkie" type devices, thereby reducing the overall cost of facilities operation. It is also much more efficient and convenient because it ties the paging system directly to the enterprise communications infrastructure. Here the STM system uses the standard Telelocator Alphanumeric Protocol (TAP) Version 1.8 paging interface.
Continuing the WIRED FOR WIRELESS Tradition
The NEAX Short Text Messaging service is an enhancement to NEC's WIRED FOR WIRELESS systems for the NEAX 2400 and NEAX 2000 PBX products. These systems utilize an access card in the NEAX chassis, a series of Zone Transceivers strategically placed throughout the facility and NEC Dterm PSII handsets for users.
STM works through NEC's OpenWorX, a suite of intelligent call management applications. Existing WIRED FOR WIRELESS systems can be easily upgraded to include STM functionality. |
