Automated Attendant Features

• Schedule or port assigned opening greeting
• Holiday schedules/greetings
• Open/Closed schedules
• Rules-based call routing (ANI, Port, Trunk)
• Multi-level menus
• Single-digit dialing
• Operator access
• Assistant/Receptionist assignment per subscriber
• Call screening, subscriber controlled
• Call holding w/ queue status, subscriber controlled
• Alpha directory
• Spell by name up to 24 characters
• List subscribers in the directory by first or last name
• Port independence
• Answer calls on first ring
• Automatic Daylight Saving Time adjust
• Message delivery and call transfer restriction tables
• Variable length extension numbering
• Extended Auto Attendant for extensions without mailboxes

Voice Mail Features

• 5 Personal greetings - Standard, Busy, Internal, Alternate and Closed
• Configurable bypass greeting option
• Network dial by name
• Network name confirmations
• Rules-based message handling via Microsoft® Outlook®
• Schedule-based greeting
• VMUIF-compliant menu
• Outside caller conversation options
• Configurable recording capacity per user
• Configurable maximum message length, inbound
• Configurable maximum message length, outbound
• Telephone Security Code access (Password) – up to 10 digits
• Advanced Sign-In
• Prompt for retry of security code
• Distribution lists, user controlled
• Private groups
• Public distribution lists
• First-time tutorial and self-enrollment
• Interview handlers
• Call handlers
• FIFO / LIFO, user controlled
• Access message by type, user controlled
• Message delivery, user controlled
• Future message and delivery
• Urgent message and delivery
• Message receipt return, user controlled
• 10 Notification devices per user
• Pager notification support
• Text Pager notification support
• Reverse/pause/fast forward during playback
• Pause while recording
• Volume control
• Message forward
• Message editing
• Background copy of redirected messages
• Brief menu support
• Optional conversations, emulate Centigram® / Octel®
• Address at the beginning or end of messages
• Date and time stamp (at beginning, end, both or none)
• Multiple addressing of messages
• Menu after message outside caller message editing
• Time zone support, per user
• Context sensitive help
• Priority broadcast announcement
• Call return
• Shared extension mailbox
• Message expiration
• IMAP integration
• Record Call Handler Greetings over the phone

Unified Messaging

• Microsoft Exchange Global Address List support, single directory
• Custom forms support for Microsoft Outlook 2000 – 2003, 2007
• Outlook Web Access (OWA) support
• Compound messaging support
• Subscribers can leave messages to remote sites via desktop PC interface
• Rules-based messaging, execute MS Exchange/Outlook rules to automatically forward messages based upon time of day, caller number, etc.
• Read e-mail over telephone, via Text-to-Speech (TTS)
• Ability to folder messages
• Read MS Exchange Calendar appointments over phone, via TTS

Personal Web Administration

• Record/edit voice name
• Record/edit all greetings
• Change telephone password
• Change transfer options (extension, call holding, call screen, announce, confirm)
• Change directory listing status
• Set enhanced message delivery options
• Set message delivery schedule
• Set conversation options per subscriber
• Administer personal distribution list

System Administration

• Web browser-style console
• Internet and Intranet console access
• Remote dial-in access
• TCP/IP, SPX/IPX support
• TAPI/WAV support
• LDAP support
• Windows®-based password policy
• Ability to require passwords
• Ability to mandate password length, frequency change
• Ability to lock accounts, force password reset on the next log-in
• Hacker detect (after X failed passwords, box is locked and administrator notified)
• Configurable voice compression rate
• Limit message store size, via Exchange
• Configurable message storage location, via Exchange
• Global subscriber addition
• Global subscriber revision
• Class of service
• Subscriber templates

NEC Integrations

• IP Protims
  • Live record
  • Call forward to personal no-answer greeting
  • Call forward to personal busy greeting
  • Direct subscriber log-in
  • Message waiting indication
  • Subscriber-to-subscriber messaging
• Dual MCI / Digital Integration Support
  • MCI Serial or LAN MCI Integration
    • Call forward to personal no-answer greeting
    • Call forward to personal busy greeting
    • Direct subscriber log-in
    • ANI/Caller ID capture
    • Message waiting indication
    • Subscriber-to-subscriber messaging
  • Digital Integration
    • Live record
    • Call forward to personal no-answer greeting
    • Call forward to personal busy greeting
    • Direct subscriber log-in
    • Message waiting indication
    • Subscriber-to-subscriber messaging

• OAI Integration (maybe combined with IP Protims or
  • Failover detects port or system failures and re-routes calls
  • Load balancing of calls between multiple AD-120s
  • Call forward to personal no-answer greeting
  • Call forward to personal busy greeting
  • Direct subscriber log-in
  • ANI/Caller ID capture
  • Message waiting indication
  • Subscriber-to-subscriber messaging
  • Live record
• Dual NEAX / Cisco® Call Manager Integration
• Networked OAI

Non-NEC Integrations

• In-Band DTMF
  • Multiple Vendors
• Digital Set Emulation
  • Avaya (Definity G1-G4, System 75/85)
  • Nortel (Meridian-1, Release 15 and later)
  • Mitel (SX200, SX2000)
• T-1
  • Mitel (SX200 or SX2000 with ONS)
• ISDN/Q-Sig
  • Avaya
    • G3r -TN464 rev F
    • Avaya S8700/S8300 with AVAYA Media Module MM710 T1 E1
    • G3ri/si/ECS/Definity One/G600, with one of the following software versions:
      • TN767 rev C or E
      • TN2464 rev F
      • TN2313 any rev
• SMDI Integration
  • Centrex® (1AESS, 5ESS, DMS100)
  • Cisco (CallManger 2.4(3), 3.0(1))
  • Sphere (Sphericall)
  • Toshiba (DK280, DK424)

Optional Features

• Text-to-Speech (multi-lingual)
• Third party fax Integration
• International prompts (9 languages)
• Digital networking
• RAID hard disk redundancy
• Tape back-up
• VPIM networking
• AMIS networking

Reports

• HTML or CSV output formats
• Busy report (enhanced in port usage report)
• Directory report (enhanced in general subscriber report)
• Error log report (enhanced in event log report)
• Extension list report (enhanced in general subscriber report)
• Message groups report (enhanced in distribution list report)
• Subscriber message activity report
• Administrative access
• Port usage
• Failed logon report
• Event log
• Call handler traffic report
• General subscriber report
• Distribution lists report
• System configuration
• Message traffic report
• Storage usage report
• Transfer call billing report
• Out-call billing report

Product details and specifications are typical and subject to change without notice.