ViewCall® Plus
Wouldn't you be more effective and efficient if you knew who was calling you before you answered the telephone, if you could handle multiple calls from a single telephone extension, if you had data about each caller available at your computer screen as soon as you answered a call? With ViewCall/ViewCall Plus you can. Our ViewCall products can improve your productivity and enhance customer service by enabling you to visually manage all telephone activity on your PC screen and use information from personal databases and other applications with every call. ViewCall/ViewCall Plus makes it easy to access and manage the information you need to make your telephone calls more successful. ViewCall Plus works with the applications you use everyday, giving you the ability to visually manage all telephone activity directly from your PC screen. If you deal with a high volume of telephone traffic, need to know who is calling before you answer the telephone, or would like to link your calls with data about the caller, ViewCall Plus is the perfect tool for you.
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ViewMail® Plus In today's business world, the number of messages you receive everyday is growing rapidly, making it an increasing challenge to manage communications and maintain a high degree of customer service. Active Voice's ViewMail® application gives you control of the messaging process by allowing you to visually access and administer all your voice and fax mail from a networked PC. As part of Active Voice's TeLANophy® suite of unified messaging modules, ViewMail enables you to manage your messages quickly and effectively. ViewMail's well-known, intuitively designed computer interface gives you the ability to improve customer service by streamlining the messaging process. ViewCall Plus works with the applications you use everyday, giving you the ability to visually manage all telephone activity directly from your PC screen. If you deal with a high volume of telephone traffic, need to know who is calling before you answer the telephone, or would like to link your calls with data about the caller, ViewCall Plus is the perfect tool for you.
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ViewMail® for Microsoft® Messaging In today's business world, your challenge is to manage communications effectively while providing quality customer service. Not only does your message traffic increase constantly, but the number of messaging media platforms seems to grow daily. With the power and convenience of unified messaging, our products manage all your communications needs so you have time to manage your business. ViewMail® for Microsoft® Messaging (VMM), part of Active Voice's suite of TeLANophy® unified messaging modules, adds powerful and intuitive voice and fax capabilities to Microsoft Outlook® or Windows® messaging client software you use every day. It uses an intuitively designed interface to make administration of all your messages easier and more convenient. Available with Repartee® UC for Windows 2000, Repartee LX and Repartee CTI. ViewMail for Microsoft® Outlook ViewMail for Microsoft Outlook is similar to (VMM), yet is only available on the Kinesis "true" unified messaging solution. VMO also adds powerful and intuitive voice and fax capabilities to Microsoft Outlook. In addition, VMO allows you to use the Microsoft Outlook rules (such as Automatic Foldering, Message Redirection, etc.) as the data and voice storage are within the same Microsoft Exchange® environment. (See Kinesis for more details.)
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ViewFax® ViewFax® eliminates fax gridlock and streamlines the faxing process by working with ViewMail® or ViewMail for Microsoft® Messaging to provide complete visual management of your faxes from a networked PC. As part of Active Voice's suite of TeLANophy® unified messaging modules, ViewMail makes administration of all your faxes easier and more convenient, helping you work more efficiently and improve customer service.
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The ActiveFax® feature package offers voice processing and facsimile capabilities in one easy-to-use system, giving users a powerful combination of voice mail, automated attendant and audiotext coupled with complete facsimile functions. Available for both the Repartee® for Windows® and Repartee CTI products, ActiveFax provides simple, direct facsimile transmission from outside callers to your fax machine. Using fax-store-and forward capabilities, incoming faxes are sent directly to a your personal fax mailbox until you retrieve them. Using the telephone user interface (TUI), you can quickly and easily deliver the fax to any fax machine or save it for future transmission. Fax-on-demand, available for Repartee CTI only, allows subscribers to send, and outside callers to retrieve, documents via telephone from a fax library simply by pressing a few buttons on their telephones.
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ActiveNet® is a multi-site messaging package that makes international business communications faster, easier, and more affordable. By linking multiple voice processing systems into a single network, ActiveNet shatters the messaging barrier between offices, enabling users to communicate easily with fellow employees in the next office or on the next continent. ActiveNet is ideal for companies that communicate via long distance with regional offices, vendors, or customers who have their own voice mail systems. Providing two-way communications with remote sites, ActiveNet offers many powerful messaging features that improve interoffice communications and reduce messaging costs. ActiveNet is available for the Repartee® LX, VP and CTI products.
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Hospitality Designed specifically for the lodging industry, Hospitality is a module that works with both Repartee® LX and Repartee CTI to give you a complete messaging system that combines many types of communication services into one state-of-the-art system. With its leading edge technology, Hospitality helps you improve guest services and enhances your staff's effectiveness and efficiency. Together with Repartee LX and Repartee CTI, Hospitality integrates with more than 200 telephone systems and over 60 property management systems, providing you with the flexibility you need for your property. |
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E-Mail Integration for Microsoft® Exchange® In today's business world, the number and type of messages you receive is growing everyday, making it an increasing challenge to manage communications and maintain a high degree of customer service. It's time you took control of your messages with our E-Mail Integration module. The E-Mail Integration module provides users with 24-hour access to e-mail from any touch-tone telephone so that you can work more efficiently and maintain a high degree of customer service. As part of Active Voice's suite of TeLANophy® unified messaging modules, E-mail Integration uses an intuitive telephone interface to make administration of all your electronic messages easier and more convenient. E-mail Integration is available for our Repartee LX and CTI products.
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E-Mail Integration for Novell® GroupWise® In today's business world, the number and type of messages you receive is growing every day, making it an increasing challenge to manage communications and maintain a high degree of customer service. It's time you took control of your messages with Message Integration for Novell® GroupWise®, available with Repartee LX and Repartee CTI. Message Integration for Novell GroupWise organizes
your GroupWise messages (e-mail, schedules, appointments, tasks, notes)
and Repartee voice and fax messages into one universal inbox that you
can access from any networked PC or touch-tone telephone. As part of
Active Voice's suite of TeLANophy® unified messaging modules, Message
Integration for Novell GroupWise uses a critically acclaimed computer
and telephone interface to make administration of all your messages easier
and more efficient.
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