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Active Voice

Active Voice, LLC, a subsidiary of NEC America, Inc., is a global provider of unified messaging, computer telephony and voice messaging solutions, powering the communications infrastructure of businesses worldwide.

Our innovative solutions give you the freedom to communicate with whatever device you choose—from a telephone to a laptop—and the control to manage the information you need, when you need it. Today, with over 120,000 Active Voice systems sold in more than 60 countries, our goal is to deliver next generation computer telephony integration (CTI) and unified communications solutions to enterprises across the globe.

Why Choose Active Voice?

We know that you can't afford to stop doing business whether it's due to downtime, difficult-to-understand features or installation problems. We have engineered our products to be extremely reliable. We've also made them easy Active Voice Productsto use—from installation to day-to-day operations. One of the first unified messaging solutions introduced to the world in 1993—Active Voice's Repartee CTI— continues to provide powerful capabilities to support businesses in virtually every vertical industry. Today more than 200,000 Repartee solutions are in use worldwide.

Benefits of Unified Messaging

Unified messaging Communications options exploded in the 1970s and 1980s dramatically changing the face of business. With the advent of faxes, conference calls and e-mails, we had access to more information, delivered in more ways, than ever before. And these new tools changed where business happened. Decisions that had only happened in person were suddenly made by clicking the Send Now button in e-mail or through a verbal handshake. There were no tools for effectively using and controlling this new electronic business space.

Enter unified messaging—the ability to access messages anytime, anywhere, no matter how they're sent, and in whichever format you prefer. It gives employees control over their work environment. It provides a safety net, preventing important messages and business decisions from falling through the cracks. Unified messaging is the business-critical center of effective companies.

How else does unified messaging help?
It allows you to:

  • Manage all messages through the electronic work environment
  • Quickly and easily prioritize messages
  • Provide a safety net against losing information
  • Provide improved, responsive customer service

One of the first unified messaging solutions introduced to the world in 1993—Active Voice's Repartee CTI—continues to provide powerful capabilities to support businesses in virtually every industry. Today more than 200,000 Active Voice solutions are in use worldwide.


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